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» ISPM15 Pallets Global Guide - Heat Treated Pallets - Worcestershire

Over recent years demand for heat treated pallets has increased. We have invested in our own kiln enabling us to treat any quantity of pallets to ISPM15 regulations and provide quality pallets stamped with the IPPC mark and with certification for export.


heat treated pallets

Direct pallet services Ltd is a member of the NAPD ( The National Association of Pallet Distributors)
This organisation brings together the most reputable and inovative pallet recyclers and aims to promote a high standard of quality and professionalism among its members.

We are members of Palletlink which provides technical support service for the pallet , case, crate and box industry.


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Argentina implemented ISPM15 on 1 January 2006. To view notification (in Spanish) (updated 21November 2005).

Australia - has published Notice 30 Introduction of mandatory treatment requirements for all solid wood packaging and dunnage, effective 1 January 2006. From that date Australia has begun to phase in mandatory treatment requirements for all solid wood packaging and dunnage.Australia implemented ISPM15 in September 2004, but not in respect of WPM used in air cargo. From 1 January 2006, Australia will require all WPM and dunnage to be ISPM15 compliant and marked (to view WTO notification). In addition, all WPM and dunnage must be bark-free and, if fumigated, the exposure time must be 24hours, not 16 hours as in ISPM15 (under review). The UKWPMMP already requires that fumigation is carried out over 24 hours. (Updated 21 September 2005).

During the phase in period, until 1 May 2006, there will be no changes to the quarantine clearance arrangements for containerised sea-freight packaging timber. The FCL/FCX and LCL Broker Accreditation Schemes will continue as normal.

During this phase, however, AQIS will monitor compliance with the new treatment requirements for wood packaging associated with imported break-bulk and air cargo. Break bulk and air cargo consignments will be subject to surveillance by AQIS and stickers alerting importers to the new treatment requirements will be placed on cargo that does not bear ISPM15 treatment stamps. (Updated 22 February 2006).

(AQIS) formally implemented ISPM15 alongside their existing regulations with effect from 1 September 2004. This action gives exporters a choice of treatment options to choose and is mainly for the benefit of countries that do not have ISPM15 compliant wood marking programmes in place yet. Details of the new rules are set out in AQIS Notice to Industry No 19 . (Last updated:17 August 2004). To view examples of AQIS supplier/packer declarations, (full container loads) (less than full container loads). (Last update 23 August 2004).

The declarations can be completed by the Exporter as AQIS have confirmed that their reference to 'Suppliers' also eant 'Exporters'. Suppliers (i.e. the exporters) do not need to put UKWPMMP/ISPM 15 unique registration numbers on the packing declarations. the only number that is required is a numerical to link between the declaration and the container/shipment. The intention is for the supplier to fill out the declaration as they are the ones that AQIS will be targeting for increased surveillance/profiling if surveillance shows a problem.

We have been advised that AQIS has no quarantine concerns with packing made solely of reconstituted wood products. Reconstituted wood products are those that no longer contain solid wood as a result of the manufacturing process and include particleboard, chipboard, masonite, oriented strand board, medium and high density fibreboard. AQIS have published the following Public Quarantine Alerts which wood packaging manufacturers and exporters using packaging materials made from processed wood products should familiarise themselves with -

PQA0389 - Importation of peeler cores as packaging or dunnage

PQA0390 - Amended import conditions for panel products

PQA0404 - Changed import requirements for packing made solely from reconstituted wood products (includes particleboard, chipboard, masonite, oriented strand board (OSB), medium and high density fibreboard).

All of these PQA's can be viewed on AQIS's site.

Documentation requirements for clearance of imported cargo

Please find the Industry Notice 61/2009 from the Australian Quarantine and Inspection Service (AQIS) relating to documentation requirements for the clearance of imported cargo. Note that Australia no longer requires a “Newly Manufactured Plywood Declaration” for plywood/veneer packaging material. This is with immediate effect. (Updated 13 November 2009).

In case of queries, contact:

Timber and Timber Products National Co-ordination Centre
Australian Quarantine and Inspection Service (AQIS)

Import conditions for bulk imports of plywood are provided in the AQIS Import Conditions database ICON.

Full details of the above guidance can be viewed in AQIS's Cargo Containers - Quarantine aspects and procedures manual which is updated on a regular basis.

Examples of treatment certificates and packaging declarations required by AQIS can be found on their website at -

Bolivia implemented ISPM15 on 24 July 2005. To view the WTO notification (in Spanish)

Brazil has confirmed that it will accept wood packaging material with the IPPC mark as the phytosanitary certification.  To see correspondence from the Embassy of Brazil.

Bulgaria will require wood packaging material and dunnage import, which includes all EU member States, to comply with ISPM15 from 1 June 2006 but as of 1 January 2007 when Bulgaria becomes a member of the European Community, WPM from other member States need not comply, as it will then be regarded as intra-Community movement.

Canada - Starting September 16th 2005 Canada, the United States and Mexico will increase the enforcement of the ISPM 15 Standard on all Wood Packaging material entering their borders. In the past, non-compliant shipments were allowed in Canada, and notification letters from CFIA were sent to the NPPO officials (through Post) to advise them of the violations. This initial voluntary period will expire on Sept 15th, and Canada will begin stepping up its enforcement in three phases.

Phase 1 September 16: Canada will refuse entry on shipments found to have infested wood packaging (during this preliminary period, only signs of infestation would prevent entry of shipments) with the exception of ship's dunnage.  Ship's dunnage will be treated or disposed if non-compliant  (i.e. with signs of living pests, or no ISPM15 mark, or no Phytosanitary Certificate).

Phase 2  February 1, 2006: Canada will refuse entry for any wood packaging found to be non-compliant (i.e. with signs of living pests, or no ISPM15 mark, or no Phytosanitary Certificate) with the exception of ship's dunnage.  Ship's dunnage will be treated or disposed if non-compliant.

Phase 3 July 1, 2006: Canada will refuse entry on all wood packaging materials including ship's dunnage found to be non-compliant.

The Canadian Food Inspection Agency (CFIA) Directive D-98-08 (5th Revision) will be updated soon. To view the Canadian Food Inspection Agency Q & A

Canada announces new timber import requirements

Chile implemented ISPM 15 on 1 June 2005. To view their notification.Note: further details of the Chilean requirements will be posted later.

China - officially implemented ISPM15 on 1st of January 2006 Notice 11 (see Clarification Note) and Notice 32. China continues to encourage exporters to use the 'Declaration of use of non wood packaging material'.

See details here in the Phyto News.
The Forestry Commission has decided to cease issuing phytosanitary Certificates for ISPM15 Wood material, from immediate effect. Please read information above.

Colombia - has implemented ISPM15 via Resolution No. 01074. (Updated 24 September 2008)

Costa Rica  
Costa Rica - implemented ISPM15 on 19 March 2006. To view notification (in Spanish).

Cuba - has announced its intention to implement ISPM15 on 1st October 2008. To view notification.

Dominican Republic  
Dominican Republic - implemented ISPM15 on 1 July 2006. To view notification (in Spanish).

Ecuador - has implemented of ISPM15 with effect from 1 July 2006.  See details of Resolution (in Spanish).

Egypt - implemented ISPM15 on 1 October 2005. To view WTO notification.

(Click here - Emergency measures to prevent the spread of Pine Wood Nematode from Portugal) (Click here to see the EU member States)

EU - From 1 March 2005 new landing requirements apply for wood, wood products and wooden packaging material arriving in the European Community from all countries, except Switzerland. The landing requirement does not apply to wood, wood products and wooden packaging material which is simply moving from one EU member State to another. Additionally there is no phytosanitary certificate requirement for wooden packaging material arriving in the EC , which is ISPM15 compliant as the certification is provided via the ISPM15 wood mark.

The new rules, which are set out in Council Directive 2004/102/EC, will be incorporated into our national legislation as quickly as possible, once the final implementing details are agreed in Brussels.

For most wood products, the existing requirements will continue to apply. New treatment options, such as heat treatment for all conifer wood, regardless of country of origin, have been agreed AND THESE WILL BE ACCEPTED in Great Britain from 1 March.

More detailed information regarding the new treatment options as provided in the ‘Wood Package’ summary note (issued December 2003) can be viewed by clicking here

Wood packaging material (WPM) will also be affected following EU implementation of ISPM 15 on 1 March. From that date, all WPM, such as boxes, crates, pallets, which are made using any unmanufactured wood products, MUST meet the new requirements and be either heat treated under an officially approved programme and carry the internationally agreed mark. WPM comprised entirely of manufactured wood products such as plywood, particle board, oriented strand board or similar is EXEMPT, and need not be treated or marked.

Note: the requirement in Directive 2004/102/EC that all WPM must be made from debarked wood has been suspended for one year ie until 1st March 2006 and WILL NOT therefore be enforced. Directive 2005/15/EC dated 28th February 2004 provides details of this amendment.
Emergency measures: In the meantime the emergency measures covering WPM from Canada, China, Japan and the USA will remain in place, pending review. This means coniferous WPM from these countries must be heat treated and marked (and from China, only, be accompanied by a phytosanitary certificate). In addition, non-coniferous WPM from China must be EITHER bark-free and free of insect bore holes > 3 mm across OR kiln-dried.

For all WPM manufactured after 28 February 2005, the mark must also include the IPPC1 logo –

1 IPPC – International Plant Protection Convention, FAO Rome

For WPM manufactured before that date, and until 31 December 2007, the mark need only contain the country code, the producer code and the treatment code. After 1 January 2008, all WPM will need to have the full ISPM 15 mark, including the IPPC logo

From 1 March 2005, and until 31 December 2007, all dunnage must either be bark-free, free of pests and signs of live pests OR be heat treated and carry the ISPM 15 mark incorporating the country code, the producer code and the treatment code. For treated and marked dunnage there is no requirement for the wood to be debarked until 1 March 2006. After 1 January 2008, all dunnage will need to have the full ISPM 15 mark, including the IPPC logo

This information is correct at the time of publication and will be updated as required. (Updated 3rd March 2005).

EU (Portugal)  
EU Standing Committee on Plant Health advise of a temporary derogation (1st January 2010) from the emergency measures (outlined below) against pine wood nemotode.  Click here:

Emergency measures to prevent the spread of Pine Wood Nematode from Portugal

Controls apply to the export from Portugal of conifer wood products, including logs, sawn wood, chips, bark and wood packaging material such as boxes, crates pallets and the like which originated there. These are set out in Commission Decision 2006/133/EC and its various amendments (link ). Wood Packaging Material (WPM) manufactured in Portugal from conifer wood has had to meet the requirements of ISPM 15, the international phytosanitary standard covering WPM which demands that it be treated and stamped with the ISPM 15 mark which shows the country of production, a unique producer code and the code for the treatment used i.e. "HT" or "MB".

Despite these measures, many Member States have reported detecting PWN in WPM arriving from Portugal, sometimes on unmarked WPM so it has not been possible to tell where it was made, and in order to avoid the possibility that untreated Portuguese WPM 'slips thorough the net' the rules have been further amended. From 16 June 2009 all WPM made from conifer wood exported from Portugal will need to meet ISPM 15 requirements. This includes WPM made from conifer wood imported into Portugal from the other Member States and then re-used for subsequent exports.

Although there is no legal obligation to use ISPM15 compliant WPM for goods shipped into Portugal from any other Member State, we strongly advise exporters in the UK to consider using treated and ISPM 15 marked WPM, regardless of wood type, wherever possible so as to ensure that there are no delays in delivering goods. This will be particularly important where the consignor expects to have the WPM returned, either empty or used to carry other goods. Many importers in Portugal are expected to demand the use of ISPM 15 WPM by their suppliers, so as to avoid the need to otherwise dispose of and replace WPM for subsequent use. The Portuguese authorities have confirmed that they do not have sufficient heat treatment capacity to deal with untreated imported WPM, and destruction appears to be the only alternative. Our advice covers all WPM regardless of wood type because of the difficulty in determining wood species, especially where more than one species is used in the manufacture of WPM. In cases of doubt, we can expect at least a delay in shipping while checks are carried out. This may well lead to increased costs.

Under the new procedures, all Member States will now be required to carry out routine checks on wood and wood packaging material imported into their country from Portugal. These checks can be carried out at any place where the material may be present and not necessarily confined to the point of entry (port or airport). The Forestry Commission plans to continue with spot checks on some goods as they arrive, where practicable, and will also be visiting importers to check on WPM used to ship goods from Portugal. We already carry out spot checks on wood shipped from Portugal. We do not, however, plan to place unnecessary burdens on business and will not, for example, be imposing inspection fees as we do for imports from non-EU countries. In the event that non-compliant wood or WPM is found, the occupier of the premises or the person in charge of the material will, however, be responsible for any remedial action deemed necessary. Those placing orders with Portuguese suppliers are strongly advised to make it a contractual requirement that only ISPM 15 compliant WPM is used and binding suppliers to meet any costs arising out of a failure to do so. The European Commission has also indicated that it plans to propose extending the use of ISPM15 to regulate WPM used in all intra-Community trade. This is subject to negotiations with the wood packaging industry which currently does not have sufficient treatment capacity across the EU to meet such a demand.

See also: Press Release issued 24 April 2009 by the EU Directorate General Communication (Click here)

Guatemala - implemented ISPM15 on 25 January 2005. To view WTO notification.  Note Details of the Guatemalan requirements will be provided as soon as they are published.

Guyana - The relevant authority has advised that it has implemented ISPM15. Unfortunately we are unable to publish any official document as the notification was made by email to the Forestry Commission.

Honduras - implemented ISPM15 on 25 February. To view WTO notification.

Hong Kong  
Hong Kong - plant health authorities at

Phytosanitary Certificate not required

India - implemented ISPM15 on 1st November 2004 and has published details of its landing requirements. Material with a plant origin used for packaging must either be heat treated or fumigated. Click here to see details as published by Ministry of Agriculture in India. Click here to see subsequent amendment (Updated 31 May 2004). Click here for Ministry of Agriculture, Plant Quarantine Organisation of India.

India has published details of its implementation of ISPM15 and landing requirements for wood packaging material w.e.f. 1st November 2004 (see attached Web page)

Indonesia - has announced the implementation of ISPM No 15-based import requirements for wood packaging material from September 2009 (precise date not specified). Details of the original notification, made in 2006, can be viewed here, and their addendum of April 2009 confirming the date of implementation and other details (including contact details for queries) here.

Please note that in addition to treatment and marking, WPM must be soil-free and import is only permitted through designated ports where it will be subject to inspection.

The new Israeli Import Regulation incorporate the equirement for ISPM 15. The regulation will come into force on 25.6.09 but the implementation of the requirement of ISPM was postponed to 1/10/09.

Another response from Israel, this time from the Deputy Director of PPIS (

Japan - has announced that it will implement ISPM15 on 1 April 2007. To view the WTO notification

To view details in MAFF Notification No. 1352.  Further information can be viewed on Japan's website.

Jordan - has announced that it implemented ISPM15 on 17 November 2005. To view the WTO notification.(Updated 19 January 2006).

Lebanon - The Head of Agriculture Import,Export Department Lebanese Ministry of Agriculture has advised that the Lebanese Ministerial Decree No. 19/1 dated 9/1/06 requires all wood packaging material entering the Lebanon to be ISPM15 compliant wef 9th March 2006.

Malaysia - will implement ISPM15 on 1 January 2010. To view details. (Updated 20 October 2009)

Mexico - implemented ISPM15 on 16 September 2005. The new requirements (in Spanish) come into force on 16 September 2005 in line with the USA and Canada.

New Zealand  
New Zealand - implemented ISPM15 on 16 April 2006.  It has however recently consulted on changes to the Import Health Standard Wood Packaging Materials from All Countries.  We have been advised that the new standard will come into effect on 1 May 2006.

Following consultation, New Zealand has amended its import requirements for wood packaging material from 1 May 2006. These are set out in their revised Import Health Standard. All WPM produced under the UK's Wood Packaging Material is bark-free and that treated by fumigation is treated to the 24 hour treatment specification recently adopted by the Commission for Phytosanitary Measures and thus meets New Zealand's requirements. (last updated 17 May 2006)

Nicaragua - notice of intent to implement ISPM15 (in Spanish) - actual date to be determined.

Nigeria - (Update 8th October 2004)- we have received an up date to Mrs Oraka’s, Nigeria Plant Quarantine Service, letter dated 16 August, which now states that Nigeria does NOT require a phytosanitary certificate if the mark on the body of the packaging materials indicates that it has been treated as stated in ISPM15; to view update. We apologise for the quality of this letter.

We have also received email correspondence dated from the Nigeria Plant Quarantine Service stating -

'All wood packaging and dunnage must be marked with IPPC logo and be accompanied with certificate of treatment. In the absence of IPPC logo and certificate of treatment it must then be accompanied with phytosanitary certificate issued by Plant Protection Organisation of exporting country’.

We have requested details of the information to be included in the treatment certificate ie will a fumigation certificate or Certificate of Conformity suffice and as soon as we receive a response from the Nigeria Plant Quarantine Service we will publish it on our website.

Please therefore continue to monitor this website.

Even though Nigeria have not submitted a WTO Notification advising of their intent to implement ISPM15 we would recommend that exporters comply with the requirements of the attached announced to ensure that their goods are not delayed or intercepted by the Nigerian Authorities. We have advised the EC of the details of this announcement and requested that Nigeria submit a WTO Notification immediately and we will report on the outcome of this action. Please continue to monitor this website for updates.

Norway - will implement ISPM15 on 1 January 2009.

Oman - has announced its intention to implement ISPM15 in December 2006.  To view WTO notification.

Paraguay - has announced that it implemented ISPM15 on 28 June 2005.  To view WTO notification (in Spanish). (Last updated 24 November 2005).

Peru - has announced that it will implement ISPM15 with effect from 1 September 2005. To view WTO notification ( in English). To view the text of the regulation (in Spanish). (Last update 14 April 2005).

Phillipines - announced in June that they had implemented ISPM15 but a further announcement (20 July 2004) notifies that they will now partially implement ISPM15 on 1 January 2005 (treated but without the need for marking) with full implementation on 1 June 2005.  After that date they will require all wood packaging material entering their territory should be treated and marked in accordance with ISPM15.  Further details and information may be obtained through ( Last update: (17 August 2004).

Republic of Korea (South Korea)  
Republic of Korea - implemented ISPM15 on 1 June 2005. Republic of Korea has notified throught the WTO that it will only accept WPM from certain countries if it has been fumigated for 24 hours.  This has no direct impact on exports from the UK using packaging manufactured here. Apart from not having Pine Wood Nematode present, fumigations under the UK Wood Packaging Material Marking Programme must be over a 24 hour period. (last updated 11 May 2005).

Russia - at a recent meeting (November 2009) the Russian authorities have advised us that the new rules that went into effect on July 15, 2009 have been withdrawn and that we are attempting to get the situation clarified. Our advice to exporters of all goods to Russia is that to avoid any complications they ensure that all wood packaging material used is treated and marked in accordance with ISPM No. 15. (Updated 30 November 2009).

Seychelles - Implements ISPM15 on 1st March 2006 - see details.

South Africa  
South Africa - has confirmed that it will implement ISPM15 on 1 January 2005. (Updated 22 December 2004). Non ISPM15 compliant material will be accepted until 1 March 2005 provided that such material is bark free and does not present a plant health risk.

Sri Lanka  
Sri Lanka - has announced that it will implement ISPM15 on 8 March 2010. To view WTO notification. To view the text of the draft regulations. (Updated 20 October 2009).

Switzerland - An ‘agreement of equivalence’ has been reached between the EU and the Swiss. Wood packaging emanating from this market can be regarded in the same way as that from any EU member state.

Syria - The relevant authority has advised that it has implemented ISPM15. Unfortunately we are unable to publish any official document as the notification was made by email to the Forestry Commission.

Taiwan, Penghu, Kinmen and Matsu  
Taiwan, Penghu, Kinmen and Matsu - notification has confirmed that it will implement ISPM15 on 1st November 2005.

Turkey - has announced via the publication of Official Gazette: 30.12.2004-25686 that is has deferred its implementation of ISPM 15 until 1 January 2006 To view the amendment on Turkey's Ministry of Agriculture and Rural Affairs website by selecting the 'Regulations on Marking Wood Packaging Material for Phytosanitary Measures' option and by scrolling down to the foot of the page. (Updated 31 October 2006)

Ukraine - has implemented ISPM15 as an import requirement, with the addition of debarking and confirm that all WPM produced under the UKWPMMP meets their requirements; to see notification

USA and North America  
USA - (Update 16 September 2005 ie the beginning of the USA's informed ISPM15 compliance period)

The USA's Customs and Border Protection (CBP) announced on 15th September 2005 that it had conducted a special operation during the month of July 2005 to determine the baseline level of wood packaging material (WPM) compliance with ISPM15. Based on examination results, CBP will perform phased-in compliance enforcement of the USDA WPM regulation. Details of the phased-in compliance can be viewed in the CBP's Operating Procedures for Trade Community Regarding Implementation of the Wood Packaging Materials (WPM) Regulation

More information will be made available from the USDA during the months of September and October or via the CBPs website

APHIS in cooperation with CBP will begin enforcing phase two of the wood packaging material (WPM ) regulation beginning Feb. 1. During the phase, APHIS and CBP will require that all commodity imports entering or transiting the United States with WPM consisting of pallets and crates be either heat treated. The shipments must also be marked with an approved international logo, certifying that the WPM has been appropriately treated. WPM that does not meet these requirements will not be allowed to enter into the United States and will be re-exported.

Shipments containing WPM that violate the rule may be allowed entry only if the CBP port director determines that it is possible to separate the approved material from the noncompliant portion of the shipment. Arrangements to have the noncompliant WPM exported from the United States would be required before the approved cargo can be released to the consignee. All costs associated with this process are the responsibility of the importer.

This phase of enforcement will continue through July 4. Full enforcement of the WPM regulation will begin July 5. At that time, all WPM must meet the import requirements and be free of timber pests before entering or transiting through the United States.

WTO Notifications  
To view all current WTO notifications made under the Sanitary and Phytosanitary Agreement. Near the bottom of the page you will find a search link by country which leads you to an index of notifications with further links.

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Our pallets are graded to meet individual business’s requirements.

Pallets can be made to any size from recycled timber with average savings of over 25% against new timber pallets.

We are recycling over 95% of pallets we receive. For more information telephone: 01584 810066

Direct Pallet Services are based in Tenbury Wells on the borders of Herefordshire, Worcestershire and Shropshire.

Direct Pallet Services are perfectly situated for covering all these locations with pallet delivery services
Pallets Worcestershire including Stourport, Kidderminster, Droitwich, Worcester, Bromsgrove, Redditch, Pershore, Evesham and Malvern
Pallets Gloucestershire including Tewksbury, Cheltenham and Gloucester
Pallets Herefordshire including Hereford, leominster, Ledbury
Pallets Shropshire including Ludlow, Craven Arms, Church Stretton, Telford and Shrewsbury
Pallets Mid Wales including Welshpool and Newtown

Direct Pallet Servicess- New Wooden Pallets - Reconditioned Pallets - Pallet Collections - Pallet Recycling - ISPM15 Pallets - Contact Direct Pallet Services  recycling centre We are members of national association of pallet distributors(which was founded 17 years ago to promote the repair and recycling of pallets to the highest standards)


Direct Pallet Servicess- New Wooden Pallets - Reconditioned Pallets - Pallet Collections - Pallet Recycling - ISPM15 Pallets - Contact Direct Pallet Services
Direct Pallet Services Limited - Pallet Recycling Centre offering pallet collections and pallet recycling in Tenbury Wells, Hereford and Worcestershire
Unit 7, Blandford Works, Clee Hill Road, Burford, Tenbury Wells, Worcestershire. WR15 8HJ
Telephone: 01584 810066 Mobile: 07962 255880 - Email:
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